Stephen Speaks at National Meeting: AI in Personal Injury Mediation

National Consumer Law CenterStephen recently spoke at the annual national convention of the National Association of Consumer Advocates (NACA) and the National Consumer Law Center (NCLC), where he addressed an increasingly important topic in the legal profession: the ethical and practical use of artificial intelligence (AI) in mediation.

Artificial intelligence has taken the world by storm, and the legal industry is no exception. From legal research and document drafting to case organization and strategy analysis, AI tools are rapidly changing how attorneys work. While some of these changes have been met with enthusiasm, others have raised serious concerns. In recent years, well-publicized cases have shown attorneys misusing AI, including citing fabricated case law in court filings.

However, those high-profile mistakes tell only part of the story. Across the country, many attorneys responsibly use AI to improve efficiency, stay organized, and analyze cases from multiple perspectives. When used correctly, AI can serve as a powerful support tool, enhancing rather than replacing sound legal judgment.

At Skinner Accident & Injury Lawyers, we are not afraid of new technology. At the same time, we believe innovation must always go hand in hand with responsibility. Our firm uses AI tools carefully and places a strong emphasis on ethics, accuracy, and most importantly, client privacy. Technology should never compromise client trust or replace the human judgment and compassion that personal injury cases require.

Stephen focused his presentation on how attorneys can use AI thoughtfully and ethically in mediation, which is often one of the final opportunities to resolve a case before trial. Mediation requires careful preparation, strategic thinking, and the ability to clearly communicate the strengths and weaknesses of a case. Stephen discussed how AI can help attorneys prepare for mediation through better case organization, pattern identification, and stress-testing arguments.

Rather than promoting AI as a shortcut or decision-maker, Stephen emphasized pragmatic uses of the technology. He shared how AI can save time and help attorneys focus on strategy and negotiation. Used responsibly, AI can strengthen mediation preparation and client outcomes. The attorneys in attendance responded very positively to the presentation. Lawyers across the country are eager to understand how to use AI responsibly while avoiding ethical pitfalls. Stephen’s cautious, transparent, and client-first approach resonated strongly with a legal community that recognizes AI is here to stay and must be handled carefully.

As technology evolves, Skinner Accident & Injury Lawyers remains committed to adapting thoughtfully and ethically. The goal is always the same: to use every appropriate tool available to advocate effectively for our clients while protecting their interests, privacy, and trust.

Careful preparation and ethical advocacy make a difference in personal injury cases. If you were injured in West Virginia, Virginia, or Maryland, call Skinner Accident & Injury Lawyers to talk through your next steps.